Metrix Mate

Privacy Policy

Effective Date: June 11, 2025

MetrixMate ("we," "our," "us") is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website at https://metrixmate.com ("Site").

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: This includes data you provide directly, such as your name, email address, phone number, and payment information.
  • Technical Data: Information collected automatically when you visit our Site, including IP addresses, browser type, operating system, and browsing behavior on our website.
  • Cookies and Similar Technologies: We use cookies to enhance your user experience, track usage patterns, and improve Site functionality. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Communicate with you regarding your account and support
  • Send marketing communications and product updates (you can opt-out at any time)
  • Improve our website and services

Your email address will be used to send account-related notices, updates, or administrative messages. If you provide data via third-party integrations (e.g., Google Analytics), it's used solely for creating performance metrics or reports within our dashboard.

Data Sharing

We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers who help us operate the Site (e.g., payment processors, email service providers). These third parties are required to protect your data and only use it for the services provided.

In case of a business transfer (e.g., merger, acquisition), your data may be part of the transferred assets. We may also disclose data if required by law or legal processes.

Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you request the deletion of your account, we will retain only the necessary data for legal or operational purposes.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the instructions in the email or contacting us directly.
  • Data Portability: You can request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site, track site usage, and personalize content. Cookies are small files stored on your device. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.

Contact Us

For any questions or concerns regarding this Privacy Policy or your data, please contact us at:

MetrixMate
Email: [email protected]
Website: https://metrixmate.com

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